Shipping policy

Shipping Policy

We ship orders to the destinations made available at checkout.

Order processing

Orders are typically processed within a reasonable handling time after payment is successfully received. Processing times may vary during high-volume periods, holidays, product launches, or where additional verification is required.

Shipping estimates

Any shipping or delivery time shown on our website, at checkout, or in confirmation messages is an estimate only and is not guaranteed unless expressly stated otherwise. Delays may occur due to carrier issues, customs processing, weather, strikes, payment review, incorrect address information, or other events outside our control.

Customs, duties, and taxes

For international orders, customs duties, import taxes, brokerage fees, and similar charges may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated by us.

Incorrect addresses

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete shipping information provided at checkout.

Lost, stolen, or delayed packages

Once an order has been handed to the shipping carrier, delivery is subject to the carrier’s operations. If a package is lost or significantly delayed, we will make reasonable efforts to assist, but we are not responsible for carrier delays or for packages marked as delivered by the carrier but not received, except as required by law.

Risk of loss

Risk of loss and title for products pass to the customer upon delivery to the shipping address provided at checkout, unless otherwise required by applicable law.